Listen More Than You Speak
Most people listen to respond. Very few listen to understand. The difference is everything.
Why We’re Bad At This
We’re wired to think about what we’re going to say next. While someone is talking, our brain is already drafting a reply. We’re not listening — we’re waiting for our turn.
What Real Listening Looks Like
- Making eye contact and putting your phone away
- Asking follow-up questions instead of pivoting to your own story
- Being comfortable with silence after someone finishes speaking
- Repeating back what you heard to make sure you understood
The Impact
When people feel heard, they open up. They trust you more. They tell you what they actually think, not what they think you want to hear.
“Most people do not listen with the intent to understand; they listen with the intent to reply.” — Stephen Covey
Listening is free. It costs nothing but attention. And it’s one of the rarest gifts you can give someone.